Shortcut messages are like templates for the messages that you want to send. They are messages that are commonly used in most of your messages. This way, all you have to do is click the shortcut and it will automatically appear on the message text field for you to send.

To create shortcuts:

1. Click the Edit Shortcuts button
   
   
2. A windows dialog will pop up. Enter the predefined message in the provided text
   
   
3. Then, click the number where you want to set the message. The numbers are from 1 to 12. The shortcut are numbered horizontally.
   
   For instance, in the figure above. The first shortcut has a predefined message that is “Thank You”. The second shortcut has “Greetings!” and so on.